A. Any person, who stays in the hotel, is subject to respect our installations.
B. Vehicles must be parked on designated areas.
C. Pets are not allowed in room or public areas.
D. No guest will have the authority to provide accommodations in the suite to another person, without having filled out the registration card at the front desk and apply the corresponding charge.
E. When the behavior of a person alters the tranquility and moral convention of a third person, this one will be subject to evacuate the installation.
F. The hotel will not responsible for any article of value or money left in the room, for this reason we recommend you to use the safe-deposit box, which you will be able to find it in the suite.
G. Food for in-room consumption is allowed in rooms Arena and Cayman. However, other room types have a no food allowed in room policy.
H. Hanging clothes to dry public on public areas or room exterior is not allowed.
I. Taking furniture out of room is not allowed.
J. Pool open from 9:00 a.m. to 8:00 p.m.
K. Bathing suite is mandatory in pool and beach.
L. The use of speakers is not allowed in the hotel areas, it is not allowed to listen to loud music in the rooms.
M. Be aware of the color of the flags placed on the shore of the beach.
N. Late check out has extra charge.
O. Respect the COVID-19 protocol: Temperature check, wear face masks on public areas, sanitize footwear, use hand alcohol base hand rub, social distancing 1.5 meters.